To remove a blocked email (blacklist) from an unwanted sender please follow these steps:
- Log in to your email account via our webmail interface at http://webmail.bigblackbag.com
- Click on the Settings button, once inside
- Expand the Filtering folder in the left navigation bar
- Click on Content Filtering
- Checkmark the block list that was created
- Click on Edit
- Click the Next button and continue to see the list of blocked senders
- Highlight the blocked sender and remove it from the list
- Click the Next button
- Click the Save button to complete
This only applies to POP accounts.
Article ID: 138, Created: February 4, 2015 at 10:44 PM, Modified: February 4, 2015 at 10:44 PM