Newest KB Articles in V2 Recent additions to the knowledge base from BigBlackBag http://support.bigblackbag.com/KB/c3/v2.aspx
Thu, 17 May 2012 22:05:32 GMT
SmarterTrack Enterprise 7.6.4450 Why can't I close the overlay window when using the zoom, cart or lightbox feature? http://support.bigblackbag.com/KB/a78/why-cant-i-close-overlay-window-when-using-zoom-cart.aspx Sun, 06 May 2012 17:01:36 GMT kbarticle78 Zoom, cart, lightbox overlay window cannot be closed because X closer button is missing. My PayPal button is the wrong size. How do I correct it? http://support.bigblackbag.com/KB/a76/my-paypal-button-is-the-wrong-size-how-do-i-correct-it.aspx Tue, 03 Jan 2012 22:09:47 GMT kbarticle76 PayPal button small size How do I allow my clients to download images? http://support.bigblackbag.com/KB/a75/how-do-i-allow-my-clients-to-download-images.aspx Sat, 31 Dec 2011 17:31:27 GMT kbarticle75 Article discusses various download options. Where Do I Find Guestbook/Join Mailing Lists Emails? http://support.bigblackbag.com/KB/a72/where-do-i-find-guestbookjoin-mailing-lists-emails.aspx Thu, 28 Jul 2011 18:35:11 GMT kbarticle72 The guestbook and join mailing list addresses will be added to your Mass Emailing Controls and also show up in the Forms tab in the Messages and Activity window. If you do not have the Mass Emailing Feature, these will be available once it's include in your account. A guestbook entry will only be emailed to your Form Email address if someone actually leaves a comment. Why does the system charge tax on some orders but not others? http://support.bigblackbag.com/KB/a68/why-does-the-system-charge-tax-on-some-orders-but-not-others.aspx Thu, 02 Jun 2011 18:09:17 GMT kbarticle68 Explanation of how system charge tax works. Getting started with Event Proofing http://support.bigblackbag.com/KB/a67/getting-started-with-event-proofing.aspx Thu, 26 May 2011 18:10:47 GMT kbarticle67 This article discusses the basic steps in using Event Proofing Why do I receive an error when I cancel out of a PayPal checkout? http://support.bigblackbag.com/KB/a66/why-do-i-receive-an-error-when-i-cancel-out-a-paypal.aspx Wed, 04 May 2011 18:30:04 GMT kbarticle66 This article discusses canceling out of a PayPal checkout. How do add set the zoom setting for my gallery images? http://support.bigblackbag.com/KB/a62/how-do-add-set-the-zoom-setting-for-my-gallery-images.aspx Sat, 20 Nov 2010 22:23:55 GMT kbarticle62 This article shows you how to set the zoom setting. How to submit a sitemap to Google http://support.bigblackbag.com/KB/a60/how-to-submit-a-sitemap-to-google.aspx Sun, 07 Nov 2010 20:04:16 GMT kbarticle60 This article explains how to submit the sitemap.xml file we automatically create and update for you to google for faster indexing of your web site. How can I take my website offline? http://support.bigblackbag.com/KB/a59/how-can-i-take-my-website-offline.aspx Wed, 06 Oct 2010 20:40:24 GMT kbarticle59 This article explains how you may suspend your website and take it offline.