Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

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V1
1,404
V2
26,516
Can I host my BigBlackBag website with another web host? If I leave BigBlackBag, can I take my website with me?
540
Can I host my WordPress blog software on my BigBlackBag website?
3,055
Can I switch my domain name?
1,571
Can I transfer the hosting of my existing domain name to BigBlackBag?
583
Can I use a different host for my BigBlackBag website?
625
Can I use more than one domain name?
646
Does BigBlackBag support video?
1,078
Google Sitemap Error: "Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead."
332
Help! White dots appear in my images while fading in Internet Explorer.
107
How can I pay you?
385
How do I add special characters, like accents or currency symbols into my slogan or page names?
246
How do I change my billing information?
106
How do I create an email signature?
161
How do I delete Event Proofing or Ecommerce Orders?
247
How do I point my domain name to BigBlackBag?
2,772
How do I set up a payment confirmation page from PayPal.
154
How do I understand my web stats results and determine exactly which pages and galleries are being visited?
919
How long before my domain or site is live?
3,076
How to I set up my PayPal account to work with Ecomerce or Event Proofing?
1,059
I am having difficulty uploading files. Please help.
1,345
I hear you have a new version. What does it entail and how do I switch over?
1,388
If I leave BigBlackBag, can I take the website I built with me?
1,428
My Add New Content, Edit Current Content and Remove Current Content buttons are missing, what should I do?
178
My custom product is appearing on the Event home page. I don't want it there. What should I do?
178
My email is failing or being rejected because my inbox is full. What should I do?
223
Royalty Free Music Options
30
Verification error during checkout
115
What do I do if I or someone else receives spam from my own email address or domain?
91
When using Internet Explorer, my updates do not appear when I review my changes. How can I fix this?
607
Why are my images not appearing in my galleries when I view them from my own domain name?
121
Why can I receive but not send email?
1,001
Why do I get Mailbox size limit exceeded when sending email?
833
Why does my test email not forward to my Gmail account?
101
Why is my email slow or delayed?
859